Refund & Return Policy – Yu Sleep™
Website: https://yusleepz.com/
At Yu Sleep, we are committed to providing high-quality natural sleep supplements and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
Refund requests must be made within 30 days of the original purchase date.
Products must be unused, unopened, and in their original packaging to qualify for a full refund.
Proof of purchase, such as an order number or receipt, is required for all refund requests.
2. How to Request a Refund
To request a refund, please follow these steps:
Contact our customer support team at info@yusleepz.com.
Include your order number, name, and reason for the refund request.
Our team will review your request and provide instructions for returning the product if applicable.
3. Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–10 business days.
Refunds will be issued to the original payment method used during purchase.
4. Non-Refundable Items
Products that have been opened, used, or damaged.
Gift cards or promotional items.
Shipping and handling fees are non-refundable.
5. Exchanges
If you received a defective or incorrect product, please contact us at info@yusleep.com. We will arrange a replacement at no additional cost.
6. Contact Us
For any questions about our refund policy or to initiate a return, please contact:
Email: info@yusleep.com
Official Website: https://yusleepz.com
